Terms and conditions for booking and payment

Free cancellation and rebooking is offered until 17:00, 7 days before arrival.
If cancelled later than 17:00, 7 days before arrival, 100% of the total amount of the stay will be charged.

If rebooked before 17:00, 7 days before arrival, any difference may be added.

Liability for damage

The guest, or responsible booker of the room, is responsible for damage that occurs as a result of negligence or unreasonable behavior of the guest. We remind you that the hotel and all areas are non-smoking. In the event of smoking or damage, the hotel will demand compensation for extra cleaning of the room. This compensation amounts to 2,500 SEK, plus any compensation for damaged furnishings. The compensation will be charged on the final bill to the guest or responsible booker.

Keys

Hotel room keys are issued upon check-in and must always be returned upon check-out. The guest, or responsible booker of the room, is responsible for the hotel room key. Lost keys will be charged at a cost of 500 SEK. A key is lost if it is not in our possession within 3 days of the check-out date.

Privacy Policy

We at Ulvö Hotel process your personal data for three (3) years in accordance with our personal data policy.

If you provide personal data belonging to someone other than yourself, you are responsible for this disclosure being made in agreement with the data subject.